QuickBooks POS Installation: Step 2

This is for the Launchpad > QB Point of Sale

Step-by-step instructions for installing QuickBooks Point of Sale for the first time or upgrading my current version, follow these five steps:

  1. 1

    Prepare for QuickBooks Point of Sale Installation

  2. 2

    Install QBooks Financial Software & Configure your Company File

  3. 3

    Install QBPOS Server Workstation & Create your Company Data

  4. 4

    Install QuickBooks Point of Sale on Client Workstations

  5. 5

    Complete Essential Getting Started Tasks

Step 2:  QuickBooks POS Installation

  • Topics covered in this section:

  • Download QuickBooks Financial

    Before you move on:

    • Make sure you've completed all the items in Step 1.
    • Skip this step if you're not installing the financial desktop software.
    • If only installing on QBPOS server computer, follow Install QuickBooks Financial software on the server and disregard other steps.
    • If using financial on more than one computer, it's important to install the same version of QuickBooks Financial on all computers.

    If you haven't already done so, now's the time to download the latest version of QuickBooks Financial. Then proceed with the steps below, which will instruct you when to open the file.

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  • Install QuickBooks Financial software on the server

    1. Close all running programs, including anti-virus programs.
    2. Double-click on the file you've just downloaded.  Note: if you ordered the optional backup CD, you can also install from that; however, we recommend installing from the download in order to make sure you have the latest version.
    3. Follow the onscreen prompts until you reach the Choose Installation Type window.
    4. Choose the option you want to install:

    Choose Express to let the installer automatically make the best choice;  or Select the Custom and Network option to customize installation and location.

    You'll be asked to select one of the following three options for how QuickBooks will be installed. Note that the option you choose is likely to change depending up on whether you're installing on a server, terminal, or workstation.

    • I'll be using QuickBooks on this computer, but the company file will be located on a different computer.
    • I'll be using QuickBooks on this computer and storing our company file here so it can be shared over our network.This may be a server that is also actively used as a user workstation. In a peer-to-peer network, this should be the fastest user workstation. Choose this option if you're installing QuickBooks on a server that also serves as a workstation computer, or if you're installing on a terminal server, with software and company data stored on a remote computer.
    • I will not be using QuickBooks on this computer; but I'll be storing our company file on it so the file can be shared over our network.This computer is typically the server.  Selecting this option will install the QuickBooks Database Manager only and does not require an additional user license.
    1. Follow the onscreen prompts until installation is complete. 
    2. If using on more than one computer, launch the QuickBooks Database Server Manager to configure the database server (see next step).


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  • Configure the Database Server Manager

    Configuring the Database Server Manager is not necessary on user workstations.  Perform these steps only on the server or the computer on which you will store the QuickBooks company file.

    After installing QuickBooks on the server, you need to configure the QuickBooks Database Server Manager to ensure users can access the company files stored on the server. The Database Server Manager also allows you to check the status of the QuickBooks Database Server service (the program that runs in the background and allows other workstations to access the company file), see which users are currently accessing the company file and check for recent Database Server Manager software updates.

    If the QuickBooks Database Server Manager doesn't open automatically after installation, go to the Start button and click Programs > QuickBooks > QuickBooks Database Server Manager.

    Scan company files

    All company files stored on the server must be scanned once to allow access to other QuickBooks users. If you do not have a company file, return to this section after creating one in Step 3,

    1. Click the Scan Folders tab in the Configuring Database Server Manager window.
    2. Click the Add Folder button to browse the server and select folders that contain company files.  The folders display in the Folders That Contain Company Files

    Note: If you're not sure where QuickBooks company files are stored, you can choose to scan your entire hard drive.

    1. Click the Scan button to start the scanning process.  When the scan is complete, the QuickBooks Company Files Found box displays all the company files found.

    Note: If you create a new company file or move your company file to a new location,  you may need to repeat the company file scan process.

    Monitor your hard drives

    The Database Server Manager monitors any selected drives or folders for company files that are added, removed or renamed on the server. This allows other computers to access them.

    To monitor the computer drives:

    1. Click the Monitored Drives
    2. Click to select all local drives that you want to monitor.

    Note: Mapped drives are not displayed and cannot be monitored.

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  • Provide access to company files

    To share the folder containing your QuickBooks company files across your network, make sure that all users have read/write access and create/delete rights to the directory where the files are stored.  Consult with your network administrator to learn about sharing folders and providing sufficient access.

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  • Install QuickBooks software on all workstations

    1. Close all running programs, including anti-virus programs.
    2. Double-click on the file you've just downloaded. Note: if you ordered the optional backup CD, you can also install from that; however, we recommend installing from the download in order to make sure you have the latest version.
    3. Follow the onscreen prompts until you reach the Choose Installation Type
    4. Choose the option you want to install:

    Choose Express to let the installer automatically make the best choice; or Select the Custom and Network option to customize installation and location.

    You'll be asked to select one of the following three options for how QuickBooks will be installed. Note that the option you choose is likely to change depending up on whether you're installing on a server, terminal, or workstation.

    I'll be using QuickBooks on this computer, but the company file will be located on a different computer.

    I'll be using QuickBooks on this computer and storing our company file here so it can be shared over our network. This may be a server that is also actively used as a user workstation. In a peer-to-peer network, this should be the fastest user workstation. Choose this option if you're installing QuickBooks on a server that also serves as a workstation computer, or if you're installing on a terminal server, with software and company data stored on a remote computer.

    I will not be using QuickBooks on this computer; but I'll be storing our company file on it so the file can be shared over our network. This computer is typically the server. Selecting this option will install the QuickBooks Database Manager only and does not require an additional user license.

    1. Follow the onscreen prompts until installation is complete. 
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  • Set up multi-user hosting

    The computer storing the company file (usually a dedicated server) should be set up to "host" multi-user access. In a multi-user environment, only one computer can host multi-user access. On all other installations of the software, multi-user hosting should be turned off to avoid conflicts.

    If you've installed just the QuickBooks Database Server Manager on a file server, there's no need to enable multi-user hosting on the server. However, you must make sure that all user workstations have multi-user hosting disabled.

    To determine whether you should have multi-user hosting enabled, use this guide:

    Computer Multi-User Hosting Status
    Workstation which has QuickBooks installed and which stores the company file (peer-to-peer environments) ON on server OFF on workstations
    Remote Desktop Services Server ON on server not applicable for workstations
    Central Server ON on server OFF on workstations

    To verify that multi-user hosting is enabled on the server:

    1. Start QuickBooks on the server (the computer which stores your company files).
    2. Go to the File menu and click Utilities.
    3. Verify that Stop Hosting Multi-User Access is displayed in the Utilities menu (the option displays "stop" because the service is already running).

    If Host Multi-User Access is displayed in the Utilities menu, the computer is not currently the host for the company files and you'll need to follow the steps below:

    1. Click Host Multi-User Access to turn the service on.
    2. Click Yes when prompted to confirm starting multi-user access.
    3. Click Yes when prompted to close and reopen the company file.

    Make sure that your user workstations have multi-user hosting turned off. Follow the procedure above on each computer which will be used for QuickBooks.

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  • Additional resources

    The following helpful articles from our knowledge base provide further information and insight about installing the latest QuickBooks Enterprise software on the server.

    Installation Center:

    Troubleshooting

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  • Proceed to the next step

    You've finished installing the latest QuickBooks Enterprise software on the server; now it's time to move on to Step 3: Install QuickBooks Point of Sale Server Workstation & Create your Company Data.

    Next Step