Benefits

Get peace of mind with the Full Service Plan.
Your QuickBooks Enterprise subscription1,2 gives you exclusive access to valuable benefits that extend well beyond your software, from the resources offered on this website to the best support experience QuickBooks offers. Learn about all of your benefits below.

U.S.-based customer support³
U.S.-based technical support
QuickBooks Enterprise upgrades
Online backup service
Data recovery service
Advanced Reporting
In-depth online training

Enhance. Get the most out of QuickBooks Enterprise by tailoring your software to suit the unique needs of your business and by expanding your knowledge. Our U.S.-based product experts are standing by to guide you.

Need help setting up customized reports, managing inventory or reconciling bank accounts? We're here for you. Improve your QuickBooks Enterprise savvy with exclusive access to our U.S.-based team of specialists. They know Enterprise inside and out, and you can take advantage of their expertise as often as you like. To get answers to your “how do I…?” questions, call 866-340-7237 from 4 AM–7 PM (PST) Monday–Friday. Follow the prompts for help with QuickBooks software, then listen for a list of our top QuickBooks Enterprise transactions.⁴
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Relax. Enjoy the peace of mind that comes from knowing you can get help with installation and other systems-related questions from our U.S.-based technical support team.

Questions about installation or network configuration? Get the help you need when you need it by calling our US-based technical support team. Call whenever you need help with data conversion or have other technical questions concerning your software. To speak with a support representative, call 866-340-7237, 24 hours a day, seven days a week. Or click here for additional options.⁵
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Evolve. Make sure your business keeps pace with our latest product advances. Your membership gives you access to the newest versions of QuickBooks Enterprise as soon as they're released.⁶ Simply click on the Download link to get your updates.

We make it easy to work more efficiently by giving you access to the most recent product versions and enhancements. Visit the Everything Enterprise website often to see what's new; download the latest updates to be more productive and streamline your business management tasks. Get the latest version of QuickBooks Enterprise here.
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Breathe. Back up and store your QuickBooks Enterprise files and other important business information. QuickBooks-integrated online data backup and restore service allows you to easily retrieve your data whenever you need it.⁷

Stop worrying about losing important data. With QuickBooks-integrated online data backup and restore service your important business data is stored off-site in a private, encrypted format on our servers. You can conveniently access up to 45 days worth of backups at any time. It's an extra layer of protection for your company's most important data. To set up your online backup, click here.
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Restore. If you encounter problems with your QuickBooks Enterprise data file, our team is at your service to provide assistance with data recovery.

We’re here to help protect against problems with your QuickBooks files, recover your data if your hard disk crashes,⁸ and reset lost or forgotten passwords. For subscribers only, 2-day expedited service is available at no extra charge. For help with data protection, call 866-340-7237 to speak with our support team. Or help yourself with password reset.
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New! Advanced Reporting⁹

Discover untapped insights into how your business is running. New with QuickBooks Enterprise 2015, Advanced Reporting is our most powerful reporting tool yet. Now you can access all of your QuickBooks data to create any report you need.¹⁰
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Learn. Take your QuickBooks Enterprise know-how to the next level with our step-by-step training videos. Our Everything Enterprise member website offers many detailed and informative training videos to help you and your staff extend your knowledge and advance your skills.

Whether you’re a beginner or an experienced QuickBooks Enterprise user, we’ve made it easy to go directly to the training topics that most interest you. From daily tasks to customized reports, you can maximize your QuickBooks Enterprise skills. Get started here.
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For renewal pricing for FSP purchases on June 11, 2014 or earlier please call 800-300-8179 or visit FSP Renewal Pricing.

Important Pricing terms, offer details and other disclaimers

The Full Service Plan (FSP) is included in your QuickBooks Enterprise subscription. As part of the FSP, you have the option to add Intuit Data Protect for free as an active Subscriber to QuickBooks Enterprise. Service begins as of the date activated and continues through to the expiration date of your QuickBooks Enterprise subscription. Active QuickBooks Enterprise subscribers receive new versions of our products when and if released within 12 months of QuickBooks Enterprise purchase date. Online access to training is included with a QuickBooks Enterprise subscription. Terms, conditions, pricing, features, service and support options are subject to change without notice. See terms and conditions at qbes.com/terms.
QuickBooks-integrated online data backup and restore service requires Internet access and an active QuickBooks Enterprise subscription. Entire PC is limited to 100GB total storage, which includes all 45 days that you have stored. In some cases data damage may be too extensive and the data file may be non-recoverable. See terms and conditions at qbes.com/terms.
QuickBooks support is available 24 hours a day, seven days a week; the Enterprise team (including our U.S.-based team of product experts) is available weekdays from 4:00 a.m. - 7:00 p.m. Pacific Standard time. Support hours exclude occasional downtime due to system and server maintenance, company events, observed U.S. holidays and events beyond our control. Intuit reserves the right to limit each telephone contact to one hour and to one incident.
Using QuickBooks Enterprise Accountant Edition? Call 888-333-3451 to talk to the ProAdvisor product team.
QuickBooks support is available 24 hours a day, seven days a week; the QuickBooks Enterprise support team is available weekdays from 4 a.m. - 7 p.m. Pacific Standard time.
You'll automatically receive any new versions of our product that are released, when and if available, along with updates to your current version. An active subscription is required.
QuickBooks-integrated online data backup and restore service requires Internet access and an active subscription. Entire PC is limited to 100 GB total storage, which includes all 45 days of backups you have stored. In some cases data damage may be too extensive and the data file may be non-recoverable. See terms and conditions.
In some cases, the damage may be too extensive and the data file may be non-recoverable.
Requires QuickBooks Enterprise 2014 or 2015 with an active QuickBooks Enterprise subscription and an Internet connection. You'll automatically receive any new versions of our product that are released, when and if available, along with updates to your current version.
Advanced Reporting provides the largest set of QuickBooks data including QuickBooks default and custom fields, system generated data and more.

Benefits

New! Advanced Reporting9

New! Advanced Reporting⁹