MMB Partner Program | FAQ
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MMB Partner FAQ section:
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MMB Partner Support FAQ section:
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MMB Partner Contract FAQ section:
- > Who is the Seller of Record?
- > Does the Seller of Record affect my client?
- > Are there any drawbacks to MMB being the Seller of Record?
- > Is T-SHEETS considered a "QuickBooks Product" under this agreement?
- > QuickBooks Pro & Premier are sold at cost, is there any commission opportunity?
- > Can new clients with QBO have their existing subscriptions transferred to this contract?
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How do commissions work?
- Partners are paid 50% on all commissional sales. Products sold at cost will not be commissionable as the client received a higher discount rather than making commission. Commission payments to partners are paid as shown in the member program guide.
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How does compensation work for new QBO signups?
- We give your customer a 30 day trial and after that we are paid commission (not immediately but next round of payments). All commissions with MMB Partners are 50% share.
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How do we refer leads?
- We have built a network of experts and can assist you in connecting with a partner that is specialized the area you are looking for support. If you come across a client that is beyond your scope you can enter the lead in your QSP Portal. We will then schedule an appointment to get started.
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I'm not allowed to accept a commission, can I join?
- Yes, of course you can join. You are getting your customers the very best pricing with their best interest in mind. Our QBO and QBES discounted pricing is perpetual. Our Merchant service fees/rates are lower than direct.
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How do I submit an order?
- You can submit an order by using our MMB Portal. Select the form for the product you would like to order, then complete the form and submit online. Intuit will get an instant notification and will begin processing the order right away.
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If a client wants to add QuickBooks Payments on their account, how do I set this up?
- You will need to complete the payments lead form to submit to the Intuit Payments team for approval. Click Here to Apply.
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What are my support options?
- As a partner you get really good support. Always use that first. Also, our QSP top tier Support lines listed on our Home page are great as well. If you have a serious support issue, we ask that you exhaust all your support channels, then we can help you elevate your support requests if you have an active support request number. We can also refer you to one of our expert technicians in our network, who offer discounted rates to our partners/clients if you need support or installation that can’t be resolved with the free support options.
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Who does the installation of software?
- We can provide you with all access to the free support that is provided with the software. We do not do the installation for you. If you need support for installation, then we can provide you with an expert technician who you/your client can contract with at a discounted rate.
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Can MMB help me close a sale?
- Yes. If you need assistance getting up to speed and help closing the deal we will honor your 50/50 commission but you have to be involved in the process from start to finish as we are assisting to help you learn and get comfortable closing the sale. We will continue to strive to add value to our partners and assist you in closing sales as needed.
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What if I just want to pass over a lead to MMB?
- If you don’t want to be involved in the quote, order, closing process and prefer to simply refer the deal to us so you can avoid the hassle of closing the deal with your client, we offer a $20 referral fee in lieu of commission if it closes.
We prefer that you are involved and make 50% commission because you know your client better than anyone and we have much better success with our partners helping during the sales process.
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- If you don’t want to be involved in the quote, order, closing process and prefer to simply refer the deal to us so you can avoid the hassle of closing the deal with your client, we offer a $20 referral fee in lieu of commission if it closes.
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Who is the Seller of Record?
- MMB is the seller of record, not the partner. This is in our partner contract. If you ever were to become a reseller yourself, the sales you have under us would not transfer.
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Does the Seller of Record affect my client?
- No. As a partner of a QuickBooks Service Provider you are able to offer your client the lowest prices available.
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Are there any drawbacks to MMB being the Seller of Record?
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No. If you process your order through Intuit direct the prices are higher for you client and you do not earn commission (if applicable).
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Is T-SHEETS considered a "QuickBooks Product" under this agreement?
- Not yet, but this is changing as we speak.
I would suggest using your existing TSheets Pro account if you have one and keep asking in the future as this may change.
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- Not yet, but this is changing as we speak.
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QuickBooks Pro & Premier are sold at cost, is there any commission oppportunity?
- Only for QB Pro/Premier PLUS. It is a subscription with a one time commission.
QB Pro/Premier Desktop is sold at cost.
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- Only for QB Pro/Premier PLUS. It is a subscription with a one time commission.
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Can new clients with QBO have their existing subscriptions tranferred to this contract?
- We cannot transfer wholesale billing accounts to MMB.
We can move to our QSP pricing for 1 year if they are a direct bill. (This is currently possible but may change if Intuit changes their restrictions.)
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- We cannot transfer wholesale billing accounts to MMB.
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