Intuit Field Service Management is a web-based SaaS (software as a service) product that works seamlessly with US versions of QuickBooks Online (click here for QuickBooks Online system requirements) and QuickBooks desktop software, and also your field technician’s Apple or Android mobile devices.
System Requirements by Role
The Service Manager/Dispatcher role requires the following for the desktop/laptop environment:
- Access to QuickBooks itself is not needed for this role
- High speed Internet connection
- Microsoft Internet Explorer 9 or higher
- Firefox 12 or higher
- Google Chrome
- 1024 by 768 Screen Resolution
- At least 2 GHZ processor
- 1 GB RAM
- 1 GB available hard-disk space
The QuickBooks Administrator role requires the following in order to sync between IFSM and QB:
- High speed Internet connection
- 1024 by 768 Screen Resolution
- QuickBooks Pro/Premier/Enterprise Desktop Software 13.0 or later running on Microsoft Windows Vista Business 32 or 64 bit, Vista Ultimate 32 or 64 bit, Windows 7/8 Business 32 or 64 bit, or Windows 7/8 Ultimate 32 or 64 bit. Windows Vista “Home Edition” not supported; Windows 7/8 “Home Edition” not supported.
- At least 2 GHZ processor
- 2 GB RAM
- 2 GB available hard-disk space
The field technicians using our Mobile App:
- Access to QuickBooks itself is not needed for this role
- Data network connection
- Apple devices — iOS 5.1.1 or later
- Android devices — Android 2.2 or later